Carolinas Finest Plumbing Company, Inc.

Called them early than morning, and they said they would have a plumber there by 2 in the afternoon. Plumber got here and was able to determine the issue within moments of arriving. He broke it down to me exactly what was going on, and made sure I understand fully. He then took me through step by step on how to fix the issue in the future if it were to happen again. He also suggested in the future to upgrade to a bigger water tank, or add riser to the tank to prevent the issue from occurring again. Lastly, he also encouraged me to use a degreaser to help clean my tank, and on top of all that, he gave me a great deal! Would totally recommend, and will definitely use them to service plumbing yearly!

Cyrus, the plumber for this company is the rudest individual I’ve experienced in quite a while. He came out to complete a job at our property and didn’t want to complete it because “he would get home too late” even after he said he was on call for the night. When I asked his name after our interaction, he refused to provide it. He left the property without doing the work and now we’re in a predicament because of his actions. Whatever you do, stay far away from this company! We will no longer be using them at our property.

Company is a radically over priced., we called them out for a repair, they came and fixed it,$300 then called them back as the issue resumed. He charged another $300 to repair the repair all of 5 min in the building, had to call them back as the problem still exist, now they want $950 to install a new sink..., however not no more. The 1 star is for Customer service which is good then they screw you on the over pricing.

Carolina’s Finest Plumbing replaced two water heaters in my home. Later we found out that the soldering at one of the pipe fittings was faulty and spraying water. The company at first admitted that they had installed the water heaters improperly. However, when dealing with our insurance company, they denied that they were responsible for the resultant water damage. I can accept that people make mistakes, as they did in their installation. But for them to later deny responsibility because it might affect their insurance ratings, I find that despicable. Of course I will never trust that company again. I encourage all others to stay far away from Carolina’ Finest Plumbing. Their plumbing is lousy, and their ethics are much worse.